20 August 2024 • Sizakele Themba
iTOO Scoops Underwriting Manager Of The Year at the FIA Intermediary Experience Awards!!!
iTOO Special Risks has won the Managing Agency of the Year award at this year’s Financial Intermediary Association (FIA...
Why get SureThing for your SME?
Our experts have looked at liability cover through the lens of what a small business needs. The result? A product that considers the current and future issues facing our country and economy that can ruin a business of any size.
Our unique, all-in-one affordable liability cover includes everything from POPIA regulatory enquiry legal costs and assistance, to legal assistance for workplace vaccine disputes and representation at enquiries for the breach of laws relating to the conduct of the business.
It also covers your legal defence costs, and takes care of the gaps that may be left by exclusions where cover is bought on an individual basis – like bodily injury and property damage in Cyber or D&O policies.
Our comprehensive offer
What's included?
SureThing is South Africa’s first and only all-in-one, all-risk third-party legal liability policy for small businesses. It’s all the cover you need, all wrapped up in one, including:
3.5M SMMES in South Africa
Clever insurance for clever people
All the cover your small business needs, all wrapped up in one.
How to get cover
Ask your insurance broker to contact us for a quote for your SureThing cover. Don’t have a broker and want us to recommend possible FAIS registered brokers trained in our products? Find a broker or contact one of our experts.
How to claim
You’re in the hands of an expert. You can always be assured of professionalism, quick turnaround times and world-class technical knowledge. We’ll keep you in the loop every step of the way. Simply send us an email detailing your claim within 30 days and our claims department will contact you for specific details. Please make sure you have your policy number on hand.
Frequently asked questions
Is Cyber liability covered?
Yes cyber liability is indeed covered. Wherein the third party liability portion of this is covered. Which means that claims for third party data loss and breach of privacy are covered. But business interruption and forensic costs are not included in the policy cover.
What about medical malpractice?
Incidental medical malpractice (first aid) is included, but we don’t provide Medical Malpractice for healthcare professionals.
Are unfair dismissals covered?
Yes.
Are workplace vaccine disputes covered?
Legal representation costs for a dispute are covered up to the sub-limit of R250 000.
What about regulatory enquiries, for example, an enquiry brought by the POPIA regulator?
The policy will provide the costs for legal representation to assist, up to the sub-limit of R250 000.
If the business must appear before any tribunal or regulatory body for contravening a law, will the policy provide legal defence costs?
Yes, up to the sub-limit of R250 000, provided the enquiry or hearing arises directly out of the conduct of the business.
Does iTOO SureThing cover business debts?
The SureThing policy does not cover business debts. It covers legal liability arising from a wrongful act on the part of the business – not debts incurred as part of commercial transactions.
What if my business suffers a loss without there being a liability?
SureThing does not cover the business’s own loss, or first-party loss. It only covers liability to third parties arising from a wrongful act.
What about commercial crime or staff theft?
Commercial crime and staff theft are considered first-party losses suffered by the business, not a third-party liability. As such, this policy does not cover these.
Is Product Inefficacy and Product Recall covered?
If your product does not do what it is supposed to or fails, and a pure financial loss is caused, there is no cover. Product Recall is also not covered.
What about the renewal of the policy?
This policy auto renews each year at the same policy terms and conditions, unless there is a claim, or the business no longer falls within the criteria and does not qualify for the policy. An inflationary increase in premium may be applied on 30 days’ notice.
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