The claims process
In the event of an actual or suspected incident, please notify us as soon as possible by dialling iTOO Cyber Assist Hotline: 0861 767 778.
The following initial information must be submitted by the broker.
- Organisation / policyholder name you are reporting the incident on behalf of
- If known, the iTOO cyber insurance policy number
- Is the incident suspected or confirmed?
- Primary IT contact which the incident response teams should liaise with
NB: Please note the requested information is not an exhaustive list and additional information may be requested on a case by case basis.
Forms and documents
Download and complete the necessary forms to submit your claim.
[My]Cylution Incident Response Guide
We have compiled this guide to assist you in managing incidents covered by your [My]Cylution policy.
Claims process for brokers
Different policy types have different requirements for submissions. Click on the product claims tab to get more info.
