[My]Cylution

Any listed family members of the Insured, provided that such family members are dependent children under the age of 18.

You will need a Commercial Cyber policy to protect your business and a [My]Cylution policy for you and your family.

• INTERPOL ranked South Africa as  the cybercrime hub of Africa, recording over 230 million incidents
• There has been a 530% increase in the number of kidnappings in South Africa since 2021.  More than half occurred in Gauteng region followed by KZN and Mpumalanga
• Banking App Fraud: The average loss per transaction is R21,836 and Online Banking Fraud: The average loss per transaction is R36,824.
  • Phishing and Vishing: Fraudsters increasingly use these techniques to steal banking login details.
    • Phishing involves receiving an email that appears legitimate but is actually a spoofed email designed to trick recipients into providing their username and password. Vishing, involves phone calls where fraudsters pose as bank representatives to obtain one-time pins (OTPs) and verification numbers
• South African Android mobile phones are the second most targeted in the world for banking malware
• Someone’s identity is stolen every 2 seconds
• The average age of a cyber bully is aged 9 and approximately 58% of victims do not tell a parent or teacher that they are being cyber bullied

• Don’t disclose personal information such as passwords and PINs when asked to do so by anyone via telephone, fax or even email
• When destroying personal information, either shred or burn it
• Don’t carry unnecessary personal information in your wallet or purse.
• Store personal and financial documentation safely. Always lock it away (e.g., passports)
• Don’t write down PINs and passwords and avoid obvious choices like birth dates and first names.
• Don’t use Internet Cafes or unsecure WiFi (hotels, conference centres etc.) to do your banking
• Use strong passwords for all your accounts
• Change your passwords regularly and never share them with anyone else.
• Verify all requests for personal information and only provide these when there is a legitimate reason to do so.
• Make sure a website is encrypted before you use it for a financial transaction. Typically, you’ll see a picture of a lock in the URL field, and the URL will contain “https,” meaning it’s secure
• Teach your children about safe internet behaviours — including how to spot potential scams and phishing attempts
• Alert the SA Fraud Prevention Service immediately on 0860 101 248 or at safps.org.za if your ID documents are lost or stolen – register for credit and identity theft monitoring and obtain a case number from SAPS