Professions Cluster

Medical Malpractice

Over the last 20 years claims against a wide range of medical practitioners and medical institutions have steadily been increasing. Legislation such as the CPA has made the public more aware of their rights and consumer activism. This trend is exacerbated by an increase in legal practitioners specialising in medico – legal law.

At iTOO our Medical Malpractice experts understand this and are constantly adapting and designing policies to include evolving liabilities. If you provide any form of care, treatment or advice, ensure that your years of expertise are covered by ours.

Proposal Checklist

These are all the things you'll need to complete a Medical Malpractice proposal form

Fully completed signed and dated proposal form Copy of Consent forms Copy of qualifications

Why get your Medical Malpractice covered by iTOO?

Service that’s simply the best in class. Expertise we’re always willing to share.

iTOO Medical Malpractice goes far beyond simply traditional medical practitioners but we also include cover for complementary health treatments and services such as fitness and yoga instructors, beauticians and spas, as well as ambulance emergency medical services and pharmacists including institutions such as retirement facilities, day clinics to name a few. We know the ins and outs of our field and continue to lead the way.

Often confused as a professional indemnity, iTOO Medical Malpractice encompasses a broader range of covers depending on your field of expertise.

At iTOO we’re not simply about providing you with a policy, we do everything we can to drive awareness. Our service and product is also not static, we analyse current trends in the market place and work together with our legal advisors to identify new risks.


From our Medical Malpractice team who will handle all complex medical and health policy queries, to our claims specialists and our well-respected attorneys, with iTOO Medical Malpractice you have an expert team behind you. We believe in going beyond and offer up to R100 million in cover capacity. As well as offering competitive deductible structures, we take each and every case as an individual, understanding your practice and background to tailor unique cover to suit your needs.


  • Negligence during an operation
  • Negligence in post operational treatment
  • Failure to refer to a specialist
  • Dispensing errors
  • Misdiagnosis

How to claim

Our emergency incident response hotline is available 24/7 on:

011 351 5000 or

With iTOO’s Medical Malpractice, it’s critical to get in touch with our claims department the minute you hear a complaint. You’re in the hands of an expert. You can always be assured of professionalism, quick turnaround times and world-class technical knowledge. We’ll keep you in the loop every step of the way. Simply send us an email detailing your claim and our claims department will contact you for specific details.

Medical Malpractice Contacts