The claims process
The following initial information will be required and must be submitted via your broker:
- Policy number
- Contact details of insured
- Details of aircraft:
- Make & Model of aircraft
- Registered owner
- Reason for which the aircraft was being used on day of incident
- Details of the incident:
- Date
- Description
- Photos if possible
- Description of the weather conditions on day of operation
- Where the aircraft can be inspected
- Full names of declared operator
- If operator is not declared:
- Full Name
- ID No.
- Contact No.
- Occupation
- PPL No. as well as a copy of license certificate
- Date of Issue
NB: Please note the requested information is not an exhaustive list and additional information may be requested on a case by case basis.
Claims process for brokers
Different policy types have different requirements for submissions. Click on the product claims tab to get more info.
