Financial Institutions Crime and Civil Liability

Today’s economic climate sees Financial Institutions evolving to become more transparent, protecting shareholders as well as consumers, through increased legal regulation and financial best practice guidelines.

This means that as a Financial Institution, you understand the need for comprehensive cover against crime and civil liability.With iTOO’s specialist Financial Institutions cover you have access to a single product that provides combined protection against these industry risks. Now you can hone your expertise to grow funds knowing you have our expertise to back you every step of the way.

Why get your Financial Institutions Crime and Civil Liability covered by iTOO?

Service that makes every step easy. Expertise that keep you a step ahead.

iTOO’s Financial Lines products have been expertly designed with your company needs in mind, combining market-leading iTOO products in a way that ensures your businesses every day activities are covered.


  • Directors & Officers Liability.
  • Employment Practices Liability.
  • Trustees Liability.
  • Crime & Civil Liability

Crime & Civil Liability:

This flagship policy provides Financial Institutions with the most comprehensive coverage on the market.

Give your institution expert protection against:

  • Civil liability arising out of the performance or non-performance of the business.
  • Employee dishonesty and third-party computer crime.
  • Extortion
  • Theft of misdirected funds.

Optional extensions include:

  • Unidentifiable employees
  • Social engineering.
  • Trust Services
  • Inter-company liability

We are different

At iTOO our specialists understand the legalities and requirements of Financial Institutions.

By taking the time to get to know your needs our experts customise cover to meet those needs, providing service that is focused, professional and ahead of the curve.

Forms & Downloads

Crime and PI (Non-Banks) Proposal Form

Please complete this proposal form for combined Crime and Civil Liability insurance for licensed financial institutions.

Crime and PI (Banks) Proposal Form

Please complete this proposal form for combined Crime and Civil liability insurance for Banks.

Underwriting Managers Proposal Form

Please complete this proposal form for combined insurance for Underwriting Managers.

How to claim

You’re in the hands of an expert. You can always be assured of professionalism, quick turn around times and world-class technical knowledge. We’ll keep you in the loop every step of the way.

Simply send us an email detailing your claim and our claims department will contact you for specific details:

086 100 4866 or

Financial Institutions Crime and Civil Liability Contacts


How does Third-party computer crime and cyber liability differ?

Cyber liability policies principally cover breaches resulting in theft of personal information or corruption of data and the consequential losses as a result of such. Third-party computer crime covers the direct financial loss as a result of access to an Insured computer system excluding consequential loss and access of confidential information.

What is social engineering?

Social engineering refers to a variety of techniques used to elicit information and trick individuals into voluntarily performing actions. Social engineering loss essentially refers to acts of fraud committed by means of a person deceiving or misleading an employee of the Insured through misrepresentation of a material fact that the employee has relied upon, believing it to be genuine and causing the transferring, paying or delivering of cash and/or other property.

What limit of indemnity should be purchased?

The limits of indemnity are combined limits across all insuring clauses and aggregated for total losses in the period of insurance. One needs to take into account the value of costs incurred in investigating a loss and defence costs incurred in defending allegations of wrongfulness aside from any damages award or claim that may be paid under the policy. The appropriate limit of indemnity will depend on a number of factors including the nature and size of the business, contracting limitations, transaction values. Your broker will be best placed to advise on the most suitable limit of indemnity.