In light of the recent draft amendments to the Private Security Industry Regulations that restrict certain calibres of firearms for private security in public places, security companies may need to seek alternatives to deploying armed personnel in some situations.
To this end, private security firms could leverage drone technology to monitor high-traffic areas and provide real-time information. Drones equipped with thermal imaging, zoom functions, artificial intelligence (AI) and analytics can offer continuous surveillance and early warning systems.
This is according to Kopano Tholo, Drone Expert at ITOO Special Risks, who explains that drones can be used for routine surveillance, gathering real-time data and incident response in public areas such as malls, stadiums and taxi ranks. This could potentially assist where the proposed regulatory amendments may impact private security guards’ ability to effectively perform their duties.
This is also in line with President Cyril Ramaphosa’s recent comments that South Africa should strive to be like Hangzhou, one of the safest places in China, by harnessing modern technologies to support crime-fighting efforts.
“For purposes of routine surveillance, dock stations can be mounted at strategic points in malls, stadiums or estates. The dock stations can facilitate routine drone flights at scheduled times, ensuring constant aerial monitoring,” says Kopano.
“Drones can also be used as an eye-in-the-sky as they can track individuals entering specific premises, providing real-time data to security personnel on ground activities.”
He explains that by leveraging AI-driven detection, drones can detect weapons or suspicious activities, offering early warnings. Furthermore, security personnel can receive real-time information from drones, allowing them to respond proactively to incidents. This includes identifying perpetrators, tracking vehicles and preparing for potential chases.
“However, security companies must comply with the regulations that govern the operation of commercial/ business operated drones in South Africa. Firstly, all drones used for commercial/ Business purposes must be registered with the South African Civil Aviation Authority,” Kopano.
Additionally, drone operators must have an Unmanned Aircraft System Operator Certificate and also have the necessary security rating.
“Your pilots, who are essentially your ground soldiers, need to be trained as drone pilots. This enables them to deploy drones in various situations, providing real-time information and preparing them to dispatch units for backup as needed,” he states.
Furthermore, Kopano explains that liability insurance for drones is essential, covering defence costs against privacy violations and other safety concerns. Insurance also covers third-party liability, loss or damage to equipment and theft or flyaways, which are common in high-crime areas. Criminals might attempt to disable or shoot down the drone, but this would be covered by the insurance.
“Insurance offers an essential safety net against various risks linked to drone operations. This includes potential damage to the drone, liability for injuries or property damage caused by the drone, and legal expenses that may arise from accidents or regulatory violations. Without sufficient insurance coverage, drone operators could face substantial financial burdens in the event of an incident,” he says.
“One of the primary reasons to obtain drone insurance is to protect against third-party liability. Drones, particularly those used in populated areas or for commercial/ business purposes, can accidentally cause damage to property or injuries to people. For example, a drone could crash into a building, vehicle, or person, resulting in expensive repairs or medical expenses.”
Liability insurance covers expenses incurred from damages, protecting drone operators from personal financial responsibility. This protection is especially crucial for commercial/ business drone operators in the security sector, as they may encounter elevated risks due to the nature and frequency of their operations.
“In the private security industry, drone insurance is not just a safeguard – it is a necessity. It ensures that operators can confidently deploy drones to enhance safety and surveillance, knowing they are protected against liabilities, equipment damage and privacy concerns. With comprehensive coverage, security professionals can focus on their mission to protect and serve, while mitigating financial risks and operational disruptions,” Kopano concludes.