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Why get contingency insurance with iTOO?
At iTOO, our specialists recognise the enormous financial outlay for event organisers, sponsors and promoters.
From concerts and festivals, to theatrical productions, conferences, conventions, major sporting events, trade shows, fairs and product launches, our contingency insurance should be first on your planning schedule.
Our solution covers your expenses or revenue against a range of eventualities. With us, you get the service and expertise you need to protect your revenue or cover your expenses to ensure your peace of mind.
Our comprehensive offer
What's included?
Our contingency insurance gives you cover in the event of cancellation, abandonment, postponement, interruption, curtailment or relocation for reasons beyond your control.
R65m lost on failed TribeOne festival by City of Tshwane
Clever insurance for clever people
The best events need worst case scenario experts at their side
How to get cover
Ask your insurance broker to contact us for a quote for your contingency cover. Don’t have a broker and want us to recommend possible FAIS registered brokers trained in our products? Find a broker or contact one of our experts.
To give you a quote, we’ll need the following information:
- Details of the event
- Details of the expense or revenue budget
- Key contracts
- Your ticket refund arrangement
Please note that we won’t cover the expenses if the event would have made a loss: the insured should not be in a better position than if the event had gone ahead.
Forms and documents
Contingency Cancellation and Non-appearance
This is the proposal form that needs to be completed should you require cover against the possibility that an event may be cancelled, abandoned, postponed, interrupted or relocated for reasons beyond your control.
iTOO Contingency Product Card
This is a concise summary of the product offering, it provides a snapshot of the product's benefits, triggers and valuable partnerships.
How to claim
You’re in the hands of an expert. You can always be assured of professionalism, quick turnaround times and world-class technical knowledge. We’ll keep you in the loop every step of the way. Simply send us an email detailing your claim and our claims department will contact you for specific details.
Frequently asked questions
Can I cover profits/revenue?
Yes but you need to select one, it’s either profits or revenue, we don’t offer cover for both.
Do you provide coverage if no one can attend the event due to circumstances beyond the organiser's control?
Yes we fully cover unforeseen circumstances from bad weather to civil unrest.
Can I request a quote the day before the event?
Unfortunately not, we need to quote at least 14 days in advance.
Is there anything specific I as a broker or client need to know or do before getting cover?
To give you a quote, we require the following information:
- Details of the event;
- Details of the expense budget;
- Key contracts; and
- Your refund policy
Please note that we won’t cover the expenses if the event would have made a loss, the insured should not be in a better position than if the event had gone ahead.
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