We’re proud to be the only, leading specialist UMA offering face to face expertise across the coastal areas of South Africa. At iTOO you can be assured of personalised, efficient service, tailored products and the quickest turnaround times. We’re on the ground, with direct contact to our client base, allowing us to offer the best localised solutions out of a deep understanding of each and every business we deal with. Our iTOO Cape Town, Durban and George Coastal offering is your open door to the country’s leading technical expertise, sales and administration specialists.

Why iTOO?

One-on-one service. Face-to-face expertise.

At iTOO we customise around one key factor – you. Our mass/large-scale/extensive packages and tailor-made solutions are borne of a one on one relationship, a single broker and single specialist underwriter for every client we deal with. It means we not only understand your holistic world, but we can underwrite for every one of your particular risk needs. Because we get to know you and operate as a multidisciplinary institution, we can ensure you are connected to the right person every time, meaning nothing is lost translation, between the lines or behind call centres.

We offer local support for:

  • Full marketing initiatives.
  • All underwriting requirements.
  • Quote and policy issuance.
  • Risk management service.
  • And more importantly, local support to our brokers.

Through our links with the Hollard branch network (comprising of more than 20 branches countrywide), we are able to provide the full liability package at a local level.

We are different

At iTOO we’re all about taking a client-centric approach to our coastal offering. With a local knowledge of the surrounding industry and institutions we write beyond the risk, safeguarding as the economy leads. We take the time to find solutions for all kinds of businesses needing specialised cover, putting you in touch with the right niche products, extensions and packages to ensure you have all the protection you need.

How to get cover

All iTOO business has to be done via independent brokers so please ask your broker to contact us if you would like to get a quote for your cover. If you do not have a broker and would like us to recommend possible FAIS registered brokers trained in our products, please fill in your details on our Find a Broker page. If you are a broker and would like more detail about our cover, please contact one of our product experts, whose details can be found here.

How to claim

Simply send us an email detailing your claim and our claims department will contact you for specific details.

011 351 5000 or

You’re in the hands of an expert. You can always be assured of professionalism, quick turn around times and world-class technical knowledge. We’ll keep you in the loop every step of the way.

Coastal Contacts